Delivery Timeline:
Orders are typically delivered within 5 to 10 working days across India, starting from the date your order is placed.
Delivery timelines may vary based on your location and external factors such as weather, holidays, or courier delays.
Shipping Charges:
We provide free standard shipping on all orders within India—no additional charges apply.
Order Processing:
Once your order is confirmed, it enters our processing queue. Allow 3-5 working days for dispatch.
A third-party logistics partner may manage inventory and handle the shipping process.
Tracking Your Order:
After dispatch, you will receive a confirmation email or SMS with tracking details to monitor your shipment.
Do You Deliver Internationally?
At this time, we do not offer international shipping. Orders can only be placed and delivered within India.
Undelivered or Delayed Shipments:
In rare cases where shipments are delayed or undelivered:
Contact us at info@themangastore.in with your order details.
Our team will liaise with the courier partner to resolve the issue as quickly as possible.
Shipping Issues or Concerns:
If you receive your order and notice any shipping-related issues (e.g., damaged packaging or missing items):
Report the issue to us within 24 hours of delivery.
Provide clear photographic evidence of the package and items.
Once verified, we’ll take appropriate action, such as reshipping or compensating in store credits.
Questions About Returns?
For detailed information on returns, exchanges, or refunds, please refer to our Return & Exchange Policy.
How Can You Contact Us About This Policy?
For any questions, concerns, or further clarifications regarding this policy, you can reach us through the following channels:
Email: info@themangastore.in
WhatsApp: +91 9871408313
We’re here to ensure a seamless shopping experience and provide assistance whenever you need it.
